2011

September 26, 2011

HyperQuality Advances Contact Center Performance and Workflow Management With ClearMetrix 3.0

September 7, 2011

HyperQuality Named to Inc. 500|5000 List

2010

November 29, 2010

HyperQuality Transforms Customer Experience Insight With ClearMetrix™ 2.0

August 25, 2010

HyperQuality Honored With A 2010 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine

August 03, 2010

HyperQuality 2010 Contact Center Quality Initiatives Survey Shows Disparity Between Corporate Strategy And Execution

July 20, 2010

Hyperquality Sponsors Quality Assurance & Training Connection

January 28, 2010

Nexidia and HyperQuality Offer Joint Solution to Deliver Unparalleled Customer Service Insight and Quality Assurance

January 19, 2010

HyperQuality Adds Contact Center Industry Veteran Bob Kelly as Senior VP of Sales and Marketing

2009

November 16, 2009

HyperQuality to Provide Quality Metrics to WildBlue for Even Better Customer Service

October 22, 2009

HyperQuality Named Top Private Company by Puget Sound Business Journal

August 18, 2009

Hyperquality's New CTO Brings Fortune 500 Development Experience

July 8, 2009

Allconnect wins Industry Award for Top Quality

June 8, 2009

HyperQuality Receives 2009 Seattle Award

April 29, 2009

HyperQuality Evaluates Five Million Customer Calls

2008

October 2, 2008

Hyperquality Releases ClearMetrix

September 25, 2008

HyperQuality Adds Sales Veteran to Executive Team

September 18, 2008

HyperQuality Receives PCI Compliance Certification

June 25, 2008

Sage Telecom Earns ‘Best Customer Service Center’ Honor

June 09, 2008

HyperQuality Recognizes Allconnect with Customer Recognition Awards

February 13, 2008

Hyperquality Partners With Autonomy Etalk to Offer Industry's Premier, Complete recording Solution

February 07, 2008

HyperQuality to Offer Six-City Seminar Series to Improve Customer Experience

January 26, 2008

HyperQuality Releases Hyperview 2.5

January 22, 2008

Hyperquality Selected to Join Microsoft Startup Accelerator Program

2007

December 18, 2007

Hyperquality Adds Live Phone Surveys to its Hypersurvey Program

December 14, 2007

Hyperquality Creates Quality Assurance Program for Publishers Circulation FulfilLment, INC.

October 10, 2007

Hyperquality Creates Quality Assurance Program for SkyMall's Contact Center

August 22, 2007

Hyperquality Offers Email Survey Product to Help Improve Companies' Customer Service

August 13, 2007

Hyperquality Completes Two Million Call Quality Evaluations

May 30, 2007

HyperQuality Hosts National Quality Summit On Call Centers

May 17, 2007

Newest Community For Contact Center Information And News Is Launched

March 07, 2007

HyperQuality Names Jude Kavalam Chief Technology Officer

February 05, 2007

HyperQuality to Host Eight-City Seminar on Customer Service Strategies

January 16, 2007

Hyperquality Names Joe Caliro Executive Vice President Of Quality

2006

December 12, 2006

HyperQuality Secures $10 Million In Second-Round Venture Financing

September 22, 2006

Hyperquality's record growth continues into third quarter

August 03, 2006

Hyperquality launches post-call surveys.

July 11, 2006

Hyperquality hosts Best Practices Quality Summit in Seattle.

June 13, 2006

HyperQuality and the American Teleservices Association (ATA) join forces to improve contact center quality initiatives.

May 31, 2006

HyperQuality adds former T-Mobile executive to lead growing finance, office administration and technology teams.

April 25, 2006

HyperQuality continues seminar series to improve contact center quality initiatives.

April 13, 2006

HyperQuality continues rapid growth.

March 21, 2006

HyperQuality expands technology leadership with Microsoft veteran

February 8, 2006

HyperQuality's customer base continues to grow.

2005

December 16, 2005

HyperQuality expands advisory council.

November 15, 2005

HyperQuality adds technology veteran to lead growing sales team.

November 9, 2005

HyperQuality announces new seminar series to improve contact center quality initiatives.

October 6, 2005

HyperQuality creates advisory council to strengthen industry insight and provide customers with continued opportunities for innovation.

September 19, 2005

HyperQuality continues to expand client base.

August 4, 2005

HyperQuality strengthens executive team with call center and quality assurance veterans.

June 10, 2005

HyperQuality increases momentum with $5.5m funding from two leading west coast venture capital firms.

2003

December 31, 2003

Former Disney executive launches new company to improve customer service worldwide.