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Ten standard reports will be available in ClearMetrix, designed to meet a wide range of needs for all types of clients: |
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ClearMetrix comes standard with universal form templates, but you can also easily create your own customized forms. |
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Forms can be created from scratch or modified in a matter of minutes. |
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Clients upload a CSV file through Outpost software installed on your computer. These calls are then uploaded to ClearMetrix, assigned, and are ready for evaluation. |
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You can upload your rosters into ClearMetrix when you upload a CSV file. From there, agents and managers can be assigned to teams, moved to different teams, or inactivated from ClearMetrix. Rosters can also be bulk uploaded, agents can be manually created, and drag/drop can be used. Use whichever method you prefer. |
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Yes. You can subscribe to the ClearMetrix software and use it to manage your quality department. |
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Yes, ClearMetrix is PCI certified by a 3rd party vendor. |
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Because of its proprietary design, ClearMetrix is faster, higher performing and more robust than any of our competitors' products. In addition, no other program allows you to integrate evaluation data with other value-added services such as survey data, comment analysis and exception management. In terms of cost, ClearMetrix is highly affordable. And our web-based reports are for maximum access and efficiency. |
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Pricing is structured in tiers based on the number of users. |
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Email us at info@hyperquality.com |
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to request a proposal or contact us at 1-877-283-7110 to schedule a Live Meeting demonstration of any of our services. |
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or call us at 1-877-283-7110 |
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call support 1-888-510-5333 |
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