HyperQuality's Services
 
WE'RE HERE TO HELP
Business Process Analysis for Call Center Process Improvement
We're here to help
 
Request more info.
Schedule a demo
We're here to help
We're here helpline or call us at 1-877-283-7110 We're here to help
 
ROI CALCULATOR
Find out how much you can gain by outsourcing to HyperQuality. Take 3 minutes to calculate your ROI now.
Clear Metrix Overview
 

About ClearMetrix
ClearMetrix, performance management software, provides valuable insight into agent performance as well as performance on important business drivers like CSAT, revenue, cost, and operation metrics helping you to make informed business decisions.

Complete Workflow Support
Streamline your entire Quality Assurance organization by providing a single, in-the-cloud solution that supports reporting, evaluation, calibration, and audit of customer interactions and even escalation by agents.

Agent Feedback and Coaching
ClearMetrix provides clear tracking of agent coaching and includes an agent level Interactive Dashboard and a suite of reports that allow agents to see their performance, which results in effective and efficient self coaching.

Manage Customer Experience
Go beyond simply measuring quality performance to measuring customer experience for comprehensive insight into all areas of your business.

  Click Here
to request a proposal or contact us at 1-877-283-7110 to schedule an online demonstration of any of our services.